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Call Centre Customer Support

Call Centre Customer Support

WeployMelbourne, Victoria, Australia
22 days ago
Job description

At Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia.

Work with an incredibly supportive Australian company

Onsite support & training

Great pay – above award $34.48 per hour + super

Career growth – temp to perm opportunity for the right person

Customer Service and Admin Consultant – Make a Difference!

Asap start

Casual assignment working full-time hours | 37.5 hrs each week across Mon-Fri

Help customers daily – Answer calls and emails (approx. 30-50 per day)

Admin & data entry tasks – Including invoicing and EOM reporting

Achieve key metrics – Handling time, quality & customer satisfaction

Proficient in Microsoft Suite – Especially Excel

Full training provided – Feel confident from day one

Supportive & dynamic team – Work with like-minded people

What You Need

  • Must have a car to get to work as there is no public transport closeby
  • Full-time availability (Mon-Fri) – Visa holders must be eligible for full-time work
  • 6-12 months of recent call centre or high-volume phone-based experience or admin / data entry experience
  • Proficiency in Microsoft Suite – Excel, Word, Outlook, CRM systems etc.
  • Customer centric mindset, you care about providing an A-class customer experience
  • Resilience & a can-do attitude in a fast-paced environment
  • Exceptional communication skills – both written and verbal
  • Professional references from previous employers

Ready to Get Started?

Apply now and kick-start your Weploy journey One of our dedicated Talent team members will connect with you soon!

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Please specify your work rights within Australia

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  • For visa holders please outline which visa type you hold and expiration date. If you are not on a visa please type NA

    Can you work consistent Mon-Fri full time hours each week (37.5 hrs weekly)?

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  • In the last 1-2 years how much phone based experience do you have?

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  • Which of the following best summarises your experience from the last 1-2 years?

    Customer Service (Face to face)

    Sales (Face to face)

    Reception, Administration & Business Support

    Other

    What does award winning customer service mean to you?

    State / territory you reside in :

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  • So we can match you to the right role, which suburb are you located in?

    How will you travel to work in the South Eastern Suburbs if placed at one of our client sites?

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  • How long of a commute (one way) will it take you, to get to the South Eastern Suburbs area?

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  • What is your preferred working arrangement?

    Work from home (remote)

    Hybrid (blend of in-office and remote days)

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    Customer Call Centre • Melbourne, Victoria, Australia

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